Politique de remboursement

We have a 10-day return policy, which means you have 10 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at sale@schpurple.com. 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

All the return costs are the responsibility of the buyer.

You can always contact us for any return question at sale@schpurple.com.

 

Exceptions / non-returnable items
Certain types of items cannot be returned.

Unfortunately, we cannot accept returns on sale items or gift cards.

Refunds
No refunds will be made. If you're returning an item, you will receive a store credit only.